
RenoMark helps professional renovators stand out in a competitive and often unregulated marketplace. It provides homeowners with added confidence that they are working with a reputable contractor who is committed to professionalism, ethical business practices, clear communication and a recognized Code of Conduct.
RenoMark renovators also benefit from the strength of the local, provincial and national Home Builders’ Association network, including access to industry education, timely information, professional development, networking and advocacy at all levels of government. It is a trusted mark that demonstrates your commitment to doing business the right way and delivering a higher standard of service to your clients.
To qualify for and maintain RenoMark status, a company must:
• Be a member in good standing of the local Home Builders’ Association.
• Abide by the local Home Builders’ Association’s Code of Ethics and the RenoMark Code of Conduct.
• Provide a detailed, written contract, including a clear scope of work, for all jobs.
• Provide a minimum two-year warranty on structural defects and water penetration and a minimum one-year warranty on workmanship. Warranty coverage does not extend beyond applicable manufacturers’ warranties, and all conditions and exclusions must be clearly outlined in the contract.
• Carry a minimum of $2 million in liability insurance.
• Carry all applicable licences and permits as required.
• Maintain a safe and organized work site at all times.
• Return homeowners’ phone calls within two business days.
• Have access to education, training and professional development.
• Have workplace safety and employers’ liability coverage and work only with subcontractors that maintain the applicable coverage.
• Complete the RenoMark verification process annually and provide the documentation required by the Canadian Home Builders’ Association.
The national verification system requires every RenoMark member to verify annually. New RenoMark applicants must provide a sample contract, warranty and certificate of insurance. Contract and warranty documents are not currently required to be resubmitted for annual renewals, although the annual verification itself is still mandatory.