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Managing online reputation, dealing with negative customer reviews, and tackling transparency to engage consumers in today’s wired-world.
Today’s home buyers are online and connected. They support brands that they believe are transparent and genuine. What strategies and methods should companies use to manage online reputation? How do negative online reviews impact sales? What does brand transparency mean to today’s consumers? Is it true that only the worst customers provide feedback and post reviews?
Join Tim Bailey, Division President of Avid Ratings Canada in a special webinar for SRHBA members only to learn how leading companies have leveraged the wired-world to connect with more customers, joining the “social” conversation instead of falling prey to it. Find out more about best practices in the world of online ratings and reviews, as well as the risks associated with many common online review practices.
